Vesonus Terms of Service

These Terms of Service (“Terms”) govern access to and use of Vesonus services made available by Vesonus AS, org. no. 935 677 335, Kjellergata 17A, 2003 Lillestrøm, Norway (“Vesonus”, “we”, “us”, or “our”).

These Terms are intended to serve as Vesonus’s general platform terms. Certain services, including music distribution, production licensing, exclusive holds, creator payouts, or other specialist services, may also be governed by separate or supplemental agreements. If a supplemental agreement conflicts with these Terms for that specific service, the supplemental agreement controls for that service.

Nothing in these Terms limits rights that cannot lawfully be limited under applicable consumer, privacy, intellectual-property, or other mandatory law.

1. THE VESONUS SERVICE

Vesonus provides digital tools and services for independent artists and producers. Depending on the services made available to you, these may include creator accounts, music and production workflows, release preparation, distribution-related workflows, creator websites, audience and promotional tools, music-production marketplace functionality, analytics, payment and earnings features, and related services.

The availability, scope, eligibility criteria, pricing, limits, and functionality of individual services may change over time. A feature shown as planned, beta, preview, waitlisted, coming soon, or otherwise unavailable is not part of the paid service unless expressly stated otherwise.

Vesonus does not guarantee commercial success, streaming results, playlist placement, radio placement, audience growth, revenue, career outcomes, acceptance by a digital service provider (“DSP”), or uninterrupted availability of any third-party service.

2. ELIGIBILITY AND MINORS

You must be at least 13 years old to create or use a Vesonus account.

If you are under 18, you may use Vesonus only with the involvement and consent of a parent or legal guardian where required. A person under 18 may not independently enter a paid subscription, distribution agreement, production licence, exclusive hold, or other legally binding commercial arrangement unless a parent or legal guardian validly consents or otherwise enters the agreement as required by applicable law.

By using Vesonus, you represent that the information you provide about your identity, age, role, and authority is accurate.

If you use Vesonus on behalf of a company, band, collective, label, management entity, or other organisation, you represent that you have authority to bind that entity to these Terms.

3. ACCOUNTS AND SECURITY

You are responsible for maintaining accurate account information and for safeguarding your login credentials.

You are responsible for activity carried out through your account unless the activity resulted from a security failure attributable to Vesonus.

You must notify Vesonus promptly if you reasonably believe your account has been compromised or used without authorisation.

You may not sell, transfer, share, or assign an account in a way that misrepresents who controls it or circumvents account, subscription, licence, role, or eligibility restrictions.

4. CREATOR OWNERSHIP

Creators retain ownership of the music, recordings, compositions, artwork, metadata, names, logos, videos, text, photographs, and other material they own and submit to Vesonus (“Creator Content”).

Using Vesonus does not by itself transfer ownership of your Creator Content to Vesonus.

You grant Vesonus only the rights reasonably necessary to host, process, reproduce, format, transmit, display, deliver, analyse, store, moderate, secure, or otherwise use Creator Content to provide, operate, improve, support, and protect the services you have chosen, or the rights specifically granted under a separate licence, distribution agreement, or other service agreement.

Where Vesonus needs to provide Creator Content to third parties in order to perform a service you request, such as a distributor, DSP, payment provider, hosting provider, or technical service provider, you authorise Vesonus to do so to the extent reasonably necessary to provide that service.

Vesonus does not acquire publishing ownership, master ownership, or other ownership rights merely because content is uploaded to the platform, except where a separate written agreement expressly states otherwise.

5. YOUR RIGHTS AND WARRANTIES

You must have all rights, permissions, licences, consents, releases, and authority necessary for Creator Content and instructions you submit to Vesonus.

You represent and warrant, to the extent permitted by applicable law, that your use of Vesonus and your Creator Content will not knowingly:

• infringe copyright, trademark, neighbouring rights, privacy rights, publicity rights, contractual rights, or other rights of another person; • contain material you are not authorised to distribute, license, publish, sell, or otherwise use in the way you request; • misstate ownership, authorship, credits, splits, metadata, identity, territorial rights, or collaborator permissions; • contain malware, malicious code, or material intended to compromise the Service; or • be submitted for fraudulent, deceptive, manipulative, or unlawful purposes.

Where collaborators, featured artists, producers, writers, performers, or other rightsholders are involved, you are responsible for obtaining the permissions needed for the actions you instruct Vesonus to take.

6. TECHNICAL RELEASE READINESS AND SIMON SAYS

Where Simon Says or another Vesonus readiness process is used, it evaluates technical release readiness and does not judge artistic quality, commercial potential, taste, or creative merit.

Passing a technical readiness check does not guarantee acceptance by a distributor, DSP, marketplace, collaborator, listener, or other third party.

Vesonus may require applicable technical readiness requirements to be satisfied before content can be submitted for distribution or uploaded/listed in parts of the platform where that requirement applies.

7. SUBSCRIPTIONS, PLANS, AND BILLING

Some Vesonus services require a paid subscription or plan. The price, billing period, included features, limits, trial terms, promotional terms, and applicable taxes will be shown before purchase or otherwise communicated to you.

Unless stated otherwise, subscriptions renew automatically for successive billing periods until cancelled.

You authorise Vesonus and its payment provider to charge the payment method you provide for recurring subscription fees, applicable taxes, and other amounts you explicitly authorise.

You are responsible for keeping payment information current.

Where required by law, Vesonus will provide notices regarding ongoing subscriptions, material price changes, or changes to recurring digital services.

8. FREE TRIALS

Where Vesonus offers a free trial, the duration and applicable conditions will be disclosed before the trial begins.

If a payment method is required for a trial, you authorise Vesonus to begin charging the disclosed subscription price when the trial ends unless you cancel before the charge becomes due.

If you cancel during a free trial, you will not be charged for the first paid period. Unless otherwise stated for a particular offer, trial access may continue until the scheduled end of the trial, except where Vesonus restricts access because of fraud, abuse, security concerns, or another serious breach.

A free trial does not create a right to repeated trials. Vesonus may limit introductory offers to first-time or otherwise eligible accounts.

9. CANCELLATION

You may cancel an automatically renewing subscription through the available account or support process.

Cancellation stops future renewal. Unless applicable law, the purchase terms, or a separate service agreement provides otherwise, paid access continues until the end of the billing period already paid for.

Cancelling a subscription does not automatically delete your Vesonus account, Creator Content, or account history.

Where an account becomes inactive after a trial or paid subscription ends, Vesonus may retain the account for up to 12 months to allow reactivation without restoring paid entitlements. Data retention and deletion are further described in the Privacy Policy.

10. REFUNDS

Except where required by applicable law, payments are generally non-refundable once the applicable paid service period or digital service has begun.

Vesonus may provide a refund where:

• a charge was duplicated or made in error; • Vesonus materially failed to provide the purchased service; • applicable law requires a refund; or • Vesonus decides to grant a goodwill exception.

Renewal charges are generally non-refundable, subject to mandatory law. Vesonus may, at its discretion, refund a promptly reported accidental renewal where the renewed service has not been materially used.

Production-licence payments are generally final once a licence has been validly granted. A refund may nevertheless be available where required by law, where the producer agrees, or where the licence cannot validly be delivered because of fraud, material misrepresentation, lack of necessary rights, a duplicate or erroneous payment, or another material breach.

Separate licensing terms may contain additional refund rules and will control for that licence where applicable.

11. CONSUMER RIGHTS AND RIGHT OF WITHDRAWAL

If you are a consumer, you may have mandatory rights under Norwegian, EEA, EU, or other applicable consumer law, including rights relating to digital services, defects, non-conformity, cancellation, price changes, and withdrawal from certain distance contracts.

Nothing in these Terms removes or limits those rights.

Where applicable law permits a digital service or digital content to begin during a statutory withdrawal period, Vesonus may request the express consent and acknowledgement required by law before immediate performance begins. Any loss of a withdrawal right or obligation to pay a proportionate amount applies only to the extent permitted by law and only where the legally required information, consent, and acknowledgement have been provided.

12. PRICING, TAXES, AND PRICE CHANGES

Prices shown by Vesonus may exclude or include taxes depending on the context and applicable law. Where Vesonus is required to collect tax, the amount will be shown or calculated as required.

You are responsible for taxes, reporting obligations, or similar obligations relating to your own creator income, royalties, licensing income, or other earnings, except for taxes Vesonus is legally required to collect, report, or withhold.

Vesonus may change subscription prices prospectively. We will provide notice and cancellation rights where required by applicable law. A price change will not retroactively change amounts already paid for a completed billing period.

13. CREATOR EARNINGS AND PAYOUTS

Where Vesonus allocates creator earnings, displayed amounts may depend on statements, reports, adjustments, exchange rates, deductions, chargebacks, reversals, taxes, rightsholder claims, DSP corrections, or other information received from third parties.

Amounts shown as estimated, pending, reported, allocated, or otherwise not finally payable may be corrected when additional information is received.

For the initial payout model, eligible creators may request a cash-out through the platform, with cash-out availability generally limited to once per month. Exact payout availability, thresholds, fees, provider requirements, identity checks, and timing may depend on the applicable payment infrastructure and will be disclosed where relevant.

Vesonus does not promise instant bank payout.

14. DISPUTED EARNINGS, FRAUD, AND CHARGEBACKS

Vesonus may temporarily withhold or restrict payment of amounts reasonably connected to an ownership, fraud, chargeback, infringement, payment, sanctions, or similar dispute while the matter is investigated.

Where reasonably possible, a hold should be limited to the amounts affected by the dispute rather than unrelated undisputed balances.

Vesonus may request documentation reasonably necessary to verify identity, ownership, authority, payment legitimacy, collaborator permissions, or entitlement to funds.

A temporary hold is not a transfer of ownership of the funds to Vesonus.

15. MUSIC DISTRIBUTION

Music distribution, where offered, may be subject to a separate Artist Distribution Agreement or other supplemental distribution terms.

You remain responsible for ensuring that you have the rights necessary to distribute the music, artwork, metadata, compositions, recordings, and other materials you submit.

Distribution availability, DSP delivery, reporting schedules, takedown timing, territory availability, monetisation, content policies, and technical requirements may depend on third-party distribution partners and DSPs.

Vesonus cannot guarantee that any DSP will accept, keep live, monetise, promote, or maintain any release.

Where a distribution agreement, rightsholder instruction, legal requirement, DSP rule, payment failure, or rights withdrawal requires a release to be taken down, Vesonus may initiate or facilitate the necessary takedown process in accordance with the applicable agreement.

16. PRODUCTION LICENSING

Production licensing, including non-exclusive licences, exclusive licences, and exclusive holds, may be governed by separate Producer Licensing Terms or an individual licence agreement.

A user must not enter into a production licence unless they have authority to do so and understand the rights, restrictions, payment obligations, term, and permitted uses of that licence.

Ordinary production-licence payments belong to the producer subject to the applicable licence, payment processing, taxes, adjustments, and dispute rules. Vesonus does not take a percentage of ordinary production-licence payments unless expressly disclosed for a separate service.

Exclusive Hold is a separate reservation service where offered and may involve a separate Vesonus service fee under the applicable hold terms.

17. ACCEPTABLE USE

You may not use Vesonus to:

• commit fraud or impersonate another person or entity; • knowingly infringe intellectual-property or other rights; • manipulate streams, engagement, rankings, metrics, royalties, payouts, referrals, or advertising attribution; • submit false ownership, identity, metadata, split, licensing, or payment information; • upload or distribute illegal content; • threaten, harass, exploit, or abuse others; • interfere with the security, integrity, availability, or operation of Vesonus or third-party systems; • scrape, reverse engineer, probe, attack, overload, bypass, or circumvent technical restrictions except where such restriction is unenforceable under applicable law; • use automated systems in a manner that materially disrupts the Service or violates published technical rules; or • evade a suspension, ban, plan limit, licence restriction, sanctions control, or other enforceable restriction.

Additional Creator Guidelines, Copyright/Intellectual Property policies, marketplace rules, or technical policies may apply.

18. COPYRIGHT AND OTHER RIGHTS COMPLAINTS

Vesonus may investigate copyright, trademark, neighbouring-rights, ownership, impersonation, privacy, or other rights complaints relating to content on the Service.

We may remove, restrict, disable, or preserve content or evidence where reasonably necessary to investigate a complaint, comply with law, protect rightsholders, or protect the Service.

Knowingly submitting a false rights complaint or knowingly providing false information in response to a complaint may itself violate these Terms.

Detailed notice, takedown, counter-notice, and repeat-infringement procedures may be described in a separate Copyright and IP Policy.

19. SUSPENSION AND TERMINATION

Vesonus may immediately suspend or restrict an account, content, payment, release, licence workflow, or other functionality where reasonably necessary because of serious fraud, intentional or repeated infringement, security threats, illegal activity, sanctions or legal obligations, payment abuse, material risk to users or rightsholders, or another serious breach.

For ordinary breaches, Vesonus should, where practical, provide notice and a reasonable opportunity to correct the breach before permanent termination.

Advance notice is not required where giving notice could reasonably create or increase legal, fraud, security, rights-holder, payment, or platform risk.

You may stop using Vesonus at any time, subject to obligations that survive termination and obligations under separate agreements.

Termination does not eliminate payment obligations already incurred, valid licences already granted, rights necessary to complete requested takedowns or accounting, unresolved disputes, or legal retention duties.

20. ACCOUNT DELETION AND DATA RETENTION

You may request deletion of your account subject to applicable law, technical limitations, unresolved contractual obligations, fraud/security investigations, disputes, payment obligations, and legally required record retention.

Eligible account data should generally be deleted or anonymised within 30 days after a valid deletion request. Deleted data may remain in secured backups for up to 90 days under ordinary backup rotation. Accounting, transaction, tax, fraud, dispute, rights, and compliance records may be retained for longer where required or permitted by law.

The Privacy Policy provides further information about personal-data retention.

21. THIRD-PARTY SERVICES

Vesonus relies on third-party services for functions such as hosting, infrastructure, databases, payments, email, analytics, advertising measurement, distribution, and integrations.

Third-party services may have their own terms, privacy policies, availability constraints, technical rules, territorial restrictions, or account requirements.

Vesonus is not responsible for a third party’s independent service, decision, outage, account restriction, policy change, or content moderation, except to the extent responsibility cannot lawfully be excluded.

22. INTERNATIONAL AVAILABILITY, SANCTIONS, AND LEGAL RESTRICTIONS

Vesonus is intended to be available internationally, but availability of particular services, payments, payouts, distribution destinations, territories, features, or providers may be restricted where required by law, sanctions, export-control requirements, banking rules, payment-provider requirements, distribution-provider rules, DSP rules, or other legal or technical restrictions.

Vesonus may refuse, suspend, delay, or restrict transactions, payouts, releases, or accounts where reasonably necessary to comply with applicable sanctions, anti-money-laundering requirements, fraud-prevention obligations, or other legal requirements.

23. SERVICE CHANGES, MAINTENANCE, AND BETA FEATURES

Vesonus may improve, update, replace, discontinue, or modify parts of the Service.

For paid consumer digital services, material changes will be handled in accordance with applicable mandatory law, including notice and termination rights where required.

Vesonus may perform maintenance, security work, migrations, or emergency changes that temporarily affect availability.

Beta, preview, experimental, or early-access functionality may be less stable and may change or be withdrawn.

24. NO PROFESSIONAL OR CAREER GUARANTEE

Vesonus may provide tools, information, workflows, recommendations, analytics, templates, release planning, or educational material. Unless expressly stated otherwise, these do not constitute legal, tax, accounting, investment, or other regulated professional advice.

Nothing provided by Vesonus guarantees that a creator will earn income, obtain a specific audience, secure placements, receive investment, achieve a chart position, or build a sustainable career.

25. DISCLAIMERS

To the maximum extent permitted by applicable law, Vesonus provides the Service on an “as available” basis and does not promise that every feature will be uninterrupted, error-free, compatible with every device, or available in every location.

This clause does not exclude warranties, conformity obligations, remedies, or other rights that cannot lawfully be excluded for consumers.

26. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under mandatory consumer law.

Subject to the preceding sentence, Vesonus should not be liable for indirect or consequential losses that were not reasonably foreseeable when the agreement was formed, or for losses caused solely by a third party outside Vesonus’s reasonable control.

For business users only, to the extent permitted by law, Vesonus’s aggregate contractual liability arising from the Service is limited to the fees paid by the affected business user for the affected Service, except for liability that cannot lawfully be limited.

27. INDEMNITY FOR BUSINESS USERS

To the extent permitted by law, a business user is responsible for losses, claims, and reasonable costs arising from that user’s knowing infringement, fraud, unlawful content, or material breach of rights warranties, where the loss was caused by that conduct.

This section is not intended to override mandatory consumer protections and should not apply to a consumer beyond what applicable law permits.

28. NOTICES AND COMMUNICATIONS

Vesonus may send service, security, billing, legal, rights, and account communications electronically using the contact information associated with your account or through the Service.

You are responsible for keeping your contact details current.

Marketing communications are governed separately and may be opted out of as required by law. Opting out of marketing does not stop essential service, security, billing, or legal communications.

29. CHANGES TO THESE TERMS

Vesonus may update these Terms to reflect changes in law, the Service, business operations, security requirements, or other legitimate reasons.

Where a change materially affects an ongoing paid consumer service, Vesonus will provide notice and any termination or other rights required by applicable law.

The current version and its effective date will be made available through Vesonus.

30. GOVERNING LAW AND DISPUTES

These Terms are governed by Norwegian law, without limiting any mandatory rights a consumer may have under the law applicable to that consumer.

If you are a consumer, nothing in these Terms removes any mandatory right to bring a claim before a court or dispute-resolution body available to you under applicable law.

For disputes with business users, the parties agree, subject to mandatory law, that Oslo District Court (Oslo tingrett) shall have jurisdiction.

Before starting formal proceedings, the parties are encouraged to contact each other and attempt to resolve the dispute in good faith where appropriate.

31. SEVERABILITY AND WAIVER

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect to the extent permitted by law.

A failure by Vesonus to enforce a provision in one situation does not permanently waive the right to enforce it later.

32. ASSIGNMENT

You may not assign or transfer a commercial Vesonus agreement where the identity, rights ownership, licence, subscription, or payment relationship is material without Vesonus’s prior consent, except where mandatory law provides otherwise.

Vesonus may reorganise, merge, transfer, or assign agreements as part of a legitimate corporate transaction, provided this does not reduce mandatory consumer rights and any legally required notice is given.

33. ENTIRE AGREEMENT AND ORDER OF PRECEDENCE

These Terms, together with any applicable purchase terms, Privacy Policy, Cookie/Tracking Policy, Creator Guidelines, Copyright/IP Policy, and service-specific supplemental agreement, form the agreement governing your use of the relevant Vesonus service.

If documents conflict, the more specific service agreement controls for that service, while mandatory law controls over all contractual terms.

34. CONTACT

Vesonus AS Org. no. 935 677 335 Kjellergata 17A 2003 Lillestrøm Norway

General legal, privacy, copyright, and support contact: support@vesonus.com

Platform-specific support: support@vesonus.app

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